Frequently Asked Questions

Frequently Asked Questions

Orders & Shipping

How long does shipping take?
We process orders within 1–3 business days from South Carolina. Standard delivery takes 5–7 business days after your order ships within the continental US. Total door-to-door time is typically about 1–2 weeks.

Is there free shipping?
Yes — free standard shipping on all orders $75 and over.

Do you ship internationally?
No. We ship to the continental United States only.

How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account.

What if my order arrives damaged?
We carefully package all items, but if something arrives damaged, contact us within 48 hours with photos at support@hustlehubshop.online and we'll make it right.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery for unworn, unused items in original packaging. See our Return Policy for full details.

How do I start a return?
Email support@hustlehubshop.online with your order number. We'll send you a prepaid return label. Refunds are processed within 5–7 business days after we receive your item back.

Do you offer exchanges?
Yes! If you need a different size or color, we're happy to help with exchanges subject to availability.

Products & Sizing

Are your products authentic?
Yes. We sell authentic branded golf products from premium manufacturers. All items are genuine and sourced from trusted suppliers.

How do I choose the right size for apparel?
We recommend checking the specific brand's sizing chart. FootJoy and Adidas sizing can vary slightly. If you're between sizes, we suggest sizing up for a more comfortable fit.

Will the Magna-Anchor™ magnetic towel work with my golf bag?
Yes! The magnetic landing pad attaches to any metal surface on your bag or cart. It's designed to work with all standard golf bags.

What size driver headcover do I need?
Our Don't Suck™ Driver Headcover fits standard 460cc drivers. If you have an oversized or specialty driver, please contact us to confirm fit.

Payment & Security

What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shop Pay.

Is my payment information secure?
Yes. We use Shopify's secure checkout with industry-standard SSL encryption to protect your information.

Account & Orders

Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account lets you track orders, save addresses, and access exclusive offers.

How do I reset my password?
Click "Forgot Password" on the login page and we'll send you a reset link.

Product Care

How do I care for my golf apparel?
Most of our performance apparel is machine washable. Always check the care label, but generally: wash in cold water, tumble dry low, and avoid fabric softener to maintain moisture-wicking properties.

How do I clean my magnetic golf towel?
Machine wash cold, tumble dry low. The magnetic anchor is removable for washing.

Still Have Questions?

Can't find what you're looking for? Email our team and we'll be happy to help.